Shop Assistant

PURPOSE & IMPACT ON ORGANIZATION: 

Contribute to meeting or exceeding store sales and profit targets by: 

• Passionately inspiring consumer loyalty to the Brand 

• Effectively serving and selling to customers 

• Diligently executing store operations 

KEY RESPONSIBILITIES: 

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them 

• Execute the Brand Customer Service standards to meet or exceed customers’ expectations 

• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values 

• Use Seasonal Brand and product knowledge effectively during sales interactions 

• Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand 

• Adhere to all established policies and procedures 

• Execute and maintain established Visual Merchandising and In-Store Communication standards 

• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor 

• Complete cash register transactions quickly and accurately 

• Minimize loss in both, the stockroom, and the sales floor 

• Perform all store operations in a safe, effective, and efficient manner 

• Collaborate productively and respectfully with team members 

• Complete all applicable training programs and effectively apply the learning on the job 

• Seek coaching and learning opportunities to continually improve your performance 

KEY RELATIONSHIPS: 

• Customers 

• Peers and Supervisor 

KNOWLEDGE, CAPABILITIES AND EXPERIENCE: 

• Fluent speaker of Lithuanian and intermediate speaker of English 

• Retail Professional Competencies 

MINIMUM QUALIFICATIONS: 

• Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment 

• Basic numeracy, literacy, and verbal communication skills